Building on its commitment to women’s empowerment through employment opportunities, Amazon India today announced the launch of two women’s delivery centers for all of Kerala. The stations are located in the cities of Aranmula (Pathanamthitta district) and Kodungallur (Thrissur district) and are operated by Delivery Service Partners (DSPs) which provide employment opportunities for more than 50 women in the region.
The launch of these women’s delivery channels complementes Amazon India’s efforts to increase women’s opportunities in the workplace while strengthening its commitment to Diversity, Equity and Inclusivity (DEI), the official statement said here.
The company already has two delivery centers for women in Chennai and Card, Gujarat, it said.
The DSP program is a model of end-to-end delivery where Amazon India partner with small and medium-sized businesses (SMBs) to deliver packages to Amazon customers.
For many partners, this program is their first trading business.
They use their local knowledge of the community and the technical support provided by Amazon India to freely deliver on customer delivery promises, it said.
The launch of these channels in these cities not only enables Amazon India to deepen its reach to local and surrounding customers but also provides growth and career opportunities for DSPs and their partner partners.
We mean that these channels are fully owned and operated by women in all administrative and service delivery roles, the statement also said that all partners are provided with training support in all aspects including customer service, package management, technology and security.
The company has introduced a number of ways to ensure a safe working environment for women by creating awareness and creating a variety of responses, as well as a dedicated telephone number designed for contacts to request any help or assistance needed during the day.
At the launch of these channels, Prakash Rochlani, Director, Last Mile Operations, in Amazon India, said, “We have thousands of women playing a key role in our working network and growing in their professional life with Amazon.”
“The launch of these two women’s delivery centers in Kerala adds to our ongoing efforts to provide women with safe and satisfactory opportunities and we remain focused on our decision to provide them with financial support.”
Maya Vinod, a female delivery partner from Aranmula Women’s Delivery Center, said being a service provider gave her the strength to become financially independent.
“Thank you for being an example to other women and showing them that they too can achieve their dreams,” she said.
In addition to all women’s delivery centers, the company has over-operated and managed facilities and silent delivery centers in Mumbai that provide opportunities for those with a hearing impairment.
Amazon India has also created opportunities for military veterans in the various functions of its operating network, enabling them to create more job opportunities.
The company continues to build inclusive staff and focuses on ensuring that diverse employees are not only represented by employees but also have ways to make them grow, the company said in a statement.